If your iPhone or iPod touch won't charge

If your battery won't charge or charges slowly, or if an warning message appears, detect out what to do.

Plug into a ability source

To charge your device, follow these steps:

  1. Connect your device to the USB cablevision that came with it.
  2. Plug into one of these three power sources:

Wall ability socket

Plug your USB charging cablevision into a USB power adapter, then plug the adapter into the wall.

Calculator

Plug your charging cable into a USB 2.0 or 3.0 port on a computer that'due south on and not in slumber mode. Don't use the USB ports on your keyboard.

Power accessory

Plug your cablevision into a powered USB hub, docking station or other Apple-certified accessory.

If y'all're trying to accuse wirelessly with an iPhone 8 or later, start brand sure you tin charge with the USB cable that came with your device. If that works, and then go assistance with wireless charging. For a 3rd-political party accessory, check that it's Apple certified.

When your device is charging, a lightning bolt will announced inside the bombardment icon in the condition bar , or a big battery icon will exist displayed on your Lock Screen .

  • My device charges slowly or won't charge

  • My device stopped charging at fourscore per cent

  • Accessory Non Supported or Certified bulletin

If your device charges slowly or won't accuse

Follow these steps and try again after each stride:

  1. Check your charging cablevision and USB adapter for signs of impairment, such equally breakage or bent prongs. Don't utilise damaged accessories.
    Lightning to USB and a USB-C wall adapter
  2. Use a wall power socket and check for firm connections betwixt your charging cable, USB wall adapter, and wall socket or Ac power cable, or endeavour a different socket.
  3. Remove whatsoever debris from the charging port on the bottom of your device, then plug your charging cable firmly into your device. If the charging port is damaged, your device probably needs a service.

    Image of the charging port.

  4. Let your device charge for half an hour.
  5. If your device is still unresponsive, force-restart your device:
    • iPhone viii or later and iPhone SE (2d generation): press and quickly release the volume up push. Printing and apace release the volume downwardly push button. Press and agree the side push button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus and iPod touch (7th generation): press and hold both the side (or top) push and the volume down button until the Apple logo appears.
    • iPhone 6s or earlier, iPhone SE (1st generation) and iPod touch on (sixth generation) or earlier: press and concur both the side (or superlative) push and the Home button until the Apple logo appears.
  6. Allow your device accuse for another half an 60 minutes.
  7. If your device still won't turn on or accuse, take your device, charging cable and charging adapter to an Apple Shop or Apple Authorised Service Provider for evaluation. Yous tin can also contact Apple Support.

If your device stopped charging at eighty per cent

Your iPhone may get slightly warmer while information technology charges. To extend the lifespan of your battery, if the battery gets as well warm, software may limit charging above fourscore per cent. Your iPhone volition charge once more when the temperature drops. Try moving your iPhone and charger to a cooler location.

iOS 13 and later use Optimised Battery Charging to slow the charge per unit of battery ageing by reducing the time that your iPhone spends fully charged. Your iPhone uses on-device machine learning to understand your daily charging routine so it can wait until you demand to use your iPhone to finish charging past 80 per cent.* Optimised Battery Charging is just active when your iPhone predicts that it will be connected to a charger for a long period of time.

* Information regarding your charging routine is simply stored on your iPhone. The information isn't included in backups and isn't shared with Apple.

If an alert says that your accompaniment isn't supported or isn't certified

These alerts can appear for a few reasons:

  • Your iOS device may have a dirty or damaged charging port
  • Your charging accessory is defective, damaged or isn't Apple-certified
  • Your USB charger isn't designed to accuse devices

Follow these steps:

  1. Remove whatever droppings from the charging port on the bottom of your device.
  2. Restart your iPhone or iPod touch.
  3. Try a dissimilar USB cable or charger.
  4. Make sure you accept the latest version of iOS.
  5. Contact Apple Support to gear up service.

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